How often have you thought "Oh well, it is what it is"? At one time or another we have all thought, "it is what it is." Some of those times, it was probably the reality of the situation, and it was best to accept it and move on. However, too many times we don't challenge what could be a "defeatist" attitude, and in those cases, everybody involved loses. Let me give you an example of what I am talking about. Mary is having difficulty with one of her employees about implemen